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Learn how to increase loyalty in the service department and increase your bottom line.


Dealer Insights - Customer Experience

Andy Aldington- Building customer loyalty through effective marketing

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David Davies - Enhancing customer trust with Vehicle Health Checks

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Portia Browing - Create workshop appointments 24/7 with Service Online

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Dealer Insights - Loyalty

Dave Loveday - Improving your telephony processes to enhance customer experience

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Angela Fleming - Exceeding customer expectations at each touchpoint

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Wallis Lavery - Improving your CSI scores and customer feedback

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Customer Case Studies

Busseys - Hosted Telephony

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Monaghans - Autoline Drive

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Perrys Group - Autoline Drive

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Jemca Toyota - CTI

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SERE Motors - Autoline Drive

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Sytner - Service Online

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Latest Insights - Customer experience

Marketing

How Soon is Soon?

Watch the video to hear why speed and a quality response make all the difference with today's automotive customers.

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Marketing

What’s your name again?

David Loveday, International Product Manager at CDK Global, advises the best ways to delight your customers every time they call your dealership.

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About the Insight Centre

The Insight Center was developed with the dealer in mind. With everything from white papers to instructional videos, the Insight Center is your resource for automotive tips and best practices.

About CDK Global

We provide integrated technology solutions to over 26,500 auto, truck, motorcycle, marine, recreational vehicle and heavy equipment dealers throughout the world.

Global Website:

www.cdk-global.com